Are your products compliant with international certifications (e.g., UL, FM, CE)?
Yes, our core products hold the following certifications: Fire Protection Products: UL/FM Pipes & Valves: CE-PED Seismic Bracing: UL/FM Regional certifications available (e.g., SASO for Saudi Arabia, GOST for Russia) upon request.
Can you provide third-party test reports or certification documents?
Absolutely! We supply with each shipment: Factory inspection reports (material composition, pressure test data) Original certifications (ISO 9001, lab accreditation)
Is your export packaging suitable for long-distance shipping or extreme climates?
We use 3-level protective packaging: Anti-rust treatment: Vacuum sealing + anti-corrosion oil (metal parts) Reinforced packaging: Moisture-proof wooden crates/steel strapping (<10% humidity) Container solutions: Desiccants/shock-absorbing fillers (loading guidance video available)
Do you support EXW/FOB/CIF/DDP Incoterms?
Flexible options: EXW (pickup at factory): Client arranges logistics FOB (major Chinese ports): Includes export clearance CIF/DDP: Partner with preferred freight forwarders (door-to-door quotes available)
What is your production and delivery timeline?
Standard products: 15-20 days (after order confirmation) Customized products: 25-30 days (subject to drawing approval)
Can you provide complete customs clearance documents?
Each shipment includes: Commercial Invoice Packing List Certificate of Origin (CO/Form F) Material Test Certificate (MTC) Special documents upon request
How to reduce import duties in the destination country?
